Refund Policy
1. General Policy
Because all items are custom-made based on your input or uploaded design, we do not accept returns or issue refunds except in cases of:
- Manufacturing defects
- Wrong item shipped
- Severe damage during delivery
2. Non-Refundable Situations
- You changed your mind after placing the order
- You are dissatisfied with the design, color, or style
- You entered an incorrect shipping address
- Misuse of the platform or misunderstood generation process
3. Refund Process
- Contact support within 72 hours of delivery
- Provide photo evidence of the issue
- If approved, we will process a reprint or refund within 5 business days